• Photo of happy guests chatting and smiling at a restaurant.

Hospitality Marketing and PR that Creates Buzz, Builds Reputation, and Drives Bookings


CONTACT US

Stop being the industry’s best-kept secret.

As experts in hospitality marketing and PR, we turn exceptional restaurant and hotel experiences into the stories that fill your tables and rooms. From earned media coverage to social media moments to AI-optimized visibility, we make sure your brand gets the attention it deserves.

That’s why we’ve built a comprehensive approach that covers every hospitality marketing and PR touchpoint. Our services include everything your restaurant, hotel or resort needs to stay relevant in the age of AI: PR, social media marketing, and AI optimization.

Diana Haven, CEO of Ellipses PR

World-Class Team

Ellipses’ award-winning founder Diana Haven leads a remarkable team of hospitality marketing and PR experts and partners.

A photo of a hotel reception desk; guest signing an iPad.

Industry Leading Agency

We have successfully partnered with more than 100 hospitality clients since 2007.

“We’re extremely happy with everything you and your team have done. We couldn’t have asked for more press, better coverage, or a stronger social media campaign. We will absolutely hire you again. You are amazing!”

“We were looking for an F&B specialized, no-fluff firm with deep and authentic press relationships, to help us launch a new restaurant concept in San Francisco. Ellipses was just that. Their approach to opening a restaurant is finely tuned and results-oriented. If you are in need of an accountable, professional, efficient PR firm, look no further.”

“The number one reason I first hired Ellipses [for the launch of Fog City] is your connection to the media. I have the confidence that you have this ongoing bank of media with whom you interact, and therefore pitch my story to. You guys did a great job and led us to a lot of journalists…you’re out there putting our best foot forward and have my back.”

Three Simple Steps
 to Success

Easily elevate your marketing and guest experience 
with our streamlined process.

Schedule Your Discovery Call

Dive into your marketing needs in a complimentary consulting call with Diana Haven.

Evaluate Your Options

Determine which of our services fit your goals, from PR and social media to AI search optimization.

Transform Your Marketing

Experience growth and guest loyalty with our expertise.

Why Ellipses?

When editors use an ellipsis (…), it signals missing information and an untold part of the story. At Ellipses, we fill in those crucial gaps between your hotel or restaurant’s potential and its market perception.

Where others see disconnected marketing channels, we create a coherent narrative that flows from social to search, from press coverage to direct bookings. We uncover the compelling details algorithms miss, the emotional resonance traditional marketing overlooks, and the distinctive experiences travelers are searching for but can’t yet find. We don’t just tell parts of your story. We ensure the complete narrative reaches travelers at every touchpoint in their decision journey.

In a field where everyone promises exposure, we deliver something more valuable: presence that translates to profit. Your property has a story worth telling and a business worth growing. Let’s ensure the algorithms, and the travelers they guide, discover both.

Ready to transform your hospitality marketing?